Small Business Saturday Blog
5 content ideas every small business needs
Wednesday, May 22, 2019 at 22:14
Your content strategy is an effective channel for growing your small business. It’s good for SEO, builds your customer community, and keeps customers returning to your business for more than sales.
But a good content strategy is a diverse one. Read on for five content ideas that every small business needs in their strategy in 2019.
Provide product guides that get your business noticed
The research stage of the buyer’s journey is a vital one — this is where they explore their options to find the right product for them. And while the research stage might seem out of your hands, it’s actually the perfect time to get your foot in the door and push ahead of the competition.
By producing product guides that inform potential customers about their options, you can push your product to the fore. Create a guide that provides comprehensive overviews of the various options on offer, while ensuring yours comes out on top as the obvious choice for the customer.
You can achieve this in a variety of ways, but video is perhaps the most popular. As a content form, video is popular and engaging — plus, it’s easy to create and cascade across social too.
Takeaway tip: product guides let you join the research stage of the buyer’s journey on your own terms. Use your guide to identify potential issues your customers might have with your product and head them off early, overcoming objections before they arise.
Be a brand with a heart with a strong charitable commitment
More and more consumers demand that the businesses they shop with have clear, charitable commitments. Brands with dedicated ethical, charitable, or sustainable practices increase customer loyalty by showing themselves as more than just businesses — they are brands with a heart.
Even the smallest of businesses can (and should) implement such an initiative into their strategy. It doesn’t need to be on the scale of big brand charity commitments — just donating a percentage of your profits to a small or local cause is enough to show your customers your charitable side.
Publicise your efforts through your content. Charity Q&A sessions, founder profiles, original videos of the work your chosen cause does — these all make for great content that engages your customers with your business on a deeper level, enhancing your branding as a result.
Takeaway tip: if you are a brick-and-mortar business, choose a local cause as your supported charity. This helps engage local customers, building an offline community as well as your online one. Partner with your charity for a content exchange, promoting each other on your email and social channels for a beneficial relationship that works for each party.
Embrace UGC for customer-focused content
User-generated content (UGC) is a content quick-fix that virtually every business can take advantage of in 2019. With so many social platforms at your fingertips abundant with fresh, unique content, it’s an idea you need in your small business content strategy.
UGC isn’t just a quick, low-cost way of sourcing content to fill your editorial calendar. It’s also a great way of building your customer community by showing them some appreciation, and that’s money in the bank for small businesses.
A strong customer community is a loyal one, with shoppers return to your business time and again. UGC reinforces this by showing them that you value their input, nurturing your community as a result. It also provides you with some powerful social proof into the bargain — very slick.
Takeaway tip: there are a number of UGC content ideas you can use, but competitions are the easiest and most popular. Launch a UGC competition and invite your customers to submit their unique snaps to your small business, using a branded hashtag to collate all the answers. Share the best ones to your own feed (with permission, of course), and celebrate your customers and the value they bring to your small business.
Create comprehensive guides that educate your customers
You know your customers inside-and-out, and you know the issues they care about and the problems they face. Your buyer personas provide an insight into how your customers tick — and inspiration for your own content too.
Create comprehensive guides that directly address these issues. In doing so, you position your small business as more than a commercial entity, but as a resource hub that your customers can turn to time and again.
For example, let’s say you’re a tech brand with a target market interested in gadgets and electronics. Your customers will naturally have concerns about a range of tech-related issues, such as how to hard reset an Android phone or how to sync a smartphone to a tablet.
Address these issues in your content, and create guides that are always relevant and regularly updated. These make for evergreen content that people will turn to when they need it and generate leads as a result.
Takeaway tip: conduct deep customer research to find out their desires and pain points, and create a series of detailed guides that resolve these issues. Update them regularly with new data, and use natural headings and an FAQ section to make it SEO-friendly. Click here for more evergreen pointers.
Play with interactive content to nurture a community
Interactive content is perfect for small businesses, for a number of reasons. First and foremost, it strengthens your customer community, engaging them with your business. But it also encourages further sharing of content on social and adds diversity to the usual one-way content formats.
There are a number of interactive content ideas you can easily use for your small business’s strategy. Competitions are one of the most common and are simple to set up. The offer of a prize encourages customer participation, and it’s a great way of sourcing customer emails to build your subscriber lists.
Other great interactive content ideas include quizzes, polls, and surveys. Polls in particularly are ideal for sourcing customers’ thoughts on new products, providing quick-fix market research when you need it.
Takeaway tip: Twitter and Instagram both have useful poll features that you can use to serve a specific purpose, such as sourcing customer opinions on product development, or simply as a bit of fun. Take this further by turning your poll responses into blog content in its own right, e.g. “80% Of Our Customers Use Fabric Conditioner — Here’s Why”.
As a small business, your content strategy is vital in generating new leads, driving traffic to your store, and making your brand stand out against your competition. Follow the tips above and create a diverse content strategy that serves your business time and again.
Kayleigh Toyra is a content marketer and writer based in Bristol and Finland. Find out more at www.kayleightoyra.com or contact her at [email protected] or on 07954421522.
- Inspire Series (1)
- Monday Seller Success With Ebay (8)
- Small Biz 100 (1)
- Small Business Saturday Uk Champion (2)
- Smallbiz100 (8)
- Why apply to be a #SmallBiz100 2023?5 Days Ago
- Zero to hero in Nottingham7 Months Ago
- Monday Seller Success with eBay: That Vintage Football Shirt7 Months Ago
- Rock on in Southend on Sea7 Months Ago
- Monday Seller Success with eBay: Purrfect Cat Gifts7 Months Ago
- One love, one heart on Ipswich’s high street7 Months Ago
- Monday Seller Success with eBay: Hampers by Lauren7 Months Ago
- Good graces in Bristol and Bath7 Months Ago
- Monday Seller Success with eBay: Top Dog7 Months Ago
- Weigh to go in Northwich7 Months Ago
- Monday Seller Success with eBay: Handpicked Penrith8 Months Ago
- Holy cow in Westmorland8 Months Ago
- Monday Seller Success with eBay: The game is afoot8 Months Ago
- All fired up and ready to go in Gerrards Cross8 Months Ago
- Monday Seller Success with eBay: Meteorite Man8 Months Ago
- Dorset's Ice Cream Appreciation Society8 Months Ago
- Monday Seller Success Story with eBay: Giddy Goats Toys8 Months Ago
- SmallBiz100 celebrated at the Blue Tie Event8 Months Ago
- Why apply to be a #SmallBiz100 2022?13 Months Ago
- From field to fork – making the most of Cheshire’s local produce18 Months Ago
- Sustainable living with BLANC19 Months Ago
- Pizza power19 Months Ago
- In the good books19 Months Ago
- From babygrows to beer kits19 Months Ago
- Smile and say cheese20 Months Ago
- The perfect planner for when you didn’t plan for this21 Months Ago
- Why apply to be a #SmallBiz100 2021?2 Years Ago
- Feeling lighter than air at The Float Spa3 Years Ago
- At the cutting edge of local community3 Years Ago
- Sewing the seeds of success in Scotland3 Years Ago
- Joco's leap of faith pays off3 Years Ago
- No messing around! How Tom Foolery Coffee Company pivoted during the pandemic3 Years Ago
- How Mandira’s Kitchen has its eye on spicing up your freezer3 Years Ago
- Wild about keeping it local and healthy in Bristol3 Years Ago
- Award winning small business announced at Blue Tie celebration3 Years Ago
- Free leadership training for SME leaders delivered by leading Business Schools3 Years Ago
- Six things you can do in your business right now3 Years Ago
- How can my employees return to work safely and legally after Covid-19?3 Years Ago
- What is it really like being a #SmallBiz100? – Stamptastic spill the beans3 Years Ago
- Why apply to be a #SmallBiz100 2020?3 Years Ago
- Why embracing technology should be your New Year resolution3 Years Ago
- Starting a new business: financial tips for start ups4 Years Ago
- Top 10 security tips for small businesses storing personal data4 Years Ago
- From architect to artisan at the Dumfries Larder4 Years Ago
- Putting down new Roots in Abergele4 Years Ago
- How Amazon is helping one woman tackle taboos and period poverty4 Years Ago
- Creating a community: What it means to be a small business4 Years Ago
- Building an enabling bridge, brick by brick4 Years Ago
- Get ready to rock with Rockit4 Years Ago
- How to create an event for Small Business Saturday UK4 Years Ago
- Jampacked with passion: the local cinema that’s giving back4 Years Ago
- Celebrating the North East’s cycle stars4 Years Ago
- Don’t know what to write about? 9 ideas for your next business newsletter, blog or social media post4 Years Ago
- Take a butcher’s at the first of the #SmallBiz100 20194 Years Ago
- 7 essential growth tips that small businesses need to know4 Years Ago
- Making a great first impression: photography & small business4 Years Ago
- Strength in numbers4 Years Ago
- How to choose the right pricing strategy for your business4 Years Ago
- How taking matters into her own hands led to huge success for Revival Retro4 Years Ago
- 5 content ideas every small business needs4 Years Ago
- The Flour Pot Bakery's secret to success4 Years Ago
- How to harness the power of Instagram and drive your business forward - the GB Labels way4 Years Ago
- Making Tax Digital is here! What does it mean for your business?4 Years Ago
- How we should champion success for International Women's Day4 Years Ago
- Step aside Mystery Shopper scheme - hello new Public Procurement Review Service!4 Years Ago
- The top three causes of entrepreneur burnout and how to avoid it4 Years Ago
- Get a great digital ad for your business for just £50, and help tomorrow’s entrepreneurs learn with iDEA!4 Years Ago
- Badge Your Brilliance with iDEA4 Years Ago
- How to make your Christmas the most successful yet!5 Years Ago
- Life in the fast Laine5 Years Ago
- Small businesses shine at launch of Silver iDEA Award St James's Palace5 Years Ago
- Local and sustainable is winning formula for SmallBiz100 Hays Hampers5 Years Ago
- Red Herring Games – Case Study5 Years Ago
- Keeping Up With The Tylers: How To Move With The Times5 Years Ago
- Making our own kind of music at the Blue Tie Ball5 Years Ago
- How to guest blog (and look like you know what you’re doing)5 Years Ago
- How to market your small business on a budget5 Years Ago
- Top summer marketing tips!5 Years Ago
- Purposely: embedding purpose into the heart of your small business5 Years Ago
- A ‘Dog Day Afternoon’ for Britain’s small businesses5 Years Ago
- Five ways to make your business successful in five years!5 Years Ago
- SmallBiz100 Mooch revive the local high street5 Years Ago
- Why apply to be a SmallBiz100 2018?5 Years Ago
- SmallBiz100 Julu on design, manufacturing, and building an online business with friends5 Years Ago
- Small Business Champion Series From Rich Brady ... Setting Business Goals5 Years Ago
- SmallBiz100 Techsixtyfour on how to successfully build an online business5 Years Ago
- SmallBiz100 Frequently Asked Questions5 Years Ago
- Small Business Champion Series from Rich Brady...Putting the Family into Family Business5 Years Ago
- Exporting - not just for the big!5 Years Ago
- Can Giving Really Be Good for a Small Business? Spoiler: Yes!5 Years Ago
- Let's get organised....5 Years Ago
- Is your business leaking money?5 Years Ago
- Podcasting - The Ultimate How-To Guide - Part 25 Years Ago
- Setting BIG goals – why do it and how to go about it5 Years Ago
- International Women's Day 20185 Years Ago
- 9 tips for Business Success - it's all about love.5 Years Ago
- Demystifying LinkedIn for Small Businesses5 Years Ago
- 10 Top Money Tips for Small Businesses5 Years Ago
- Organising a Small Business Event - Tips from the Experts5 Years Ago
- 12 Top Tips for Micro-businesses5 Years Ago
- ACCA on board the Small Business Saturday Bus Tour6 Years Ago
- Is Britain Becoming a Cashless Society?6 Years Ago
- Small Business Spotlight - How Technology Can Help Small Businesses6 Years Ago
- Taking Your Business Beyond the High Street6 Years Ago
- 5 Ideas to Improve your Time Management6 Years Ago
- The Small Business Saturday Bus Tour launches across the UK for its fifth year!6 Years Ago
- Making the most of Small Business Saturday7 Years Ago
- Why I applied to Small Biz 100: Crafty Revolution tells all8 Years Ago